If there’s one message driven home from phone calls we received during the last month or two, we are hearing a consistent theme: our older viewers are understandably confused at times with the technical aspects of the digital transition, most notably converter installation.

Let’s face it, it’s not an easy path to follow sometimes, especially when you add a VCR or DVD player to the mix. It can be confusing even for those of us in the business. Imagine trying to explain to someone over the phone how to hook it all up.

You can help. If you have older relatives, parents, aunts, uncles, grandparents, even neighbors, how about lending a hand? Ask them if they are ready. Help them with the hookup. Help them test their equipment. Reassure them that it will work after analog goes away.

Please do what you can to help.

-dm